Healthcare you can access with confidence

Why iPrescribe Online?

Healthcare you can access with confidence. Choosing an online healthcare platform is about more than convenience. You want to know who you're speaking to, how your information is handled, whether your prescription is appropriate, and what happens when you need more than an online consultation. iPrescribe Online is designed to make digital healthcare more accessible while keeping professional medical judgement, patient safety, privacy and responsible care at the centre of the experience.

Healthcare built around trust

When healthcare moves online, trust matters. iPrescribe Online connects patients with healthcare professionals and healthcare providers through a digital platform designed to support the journey from consultation to the next appropriate step in care.

Licensed Doctors

Connect with doctors who meet iPrescribe's professional onboarding and verification requirements.

Verified Pharmacies/Laboratory

Access participating pharmacies that meet the platform's verification requirements.

Secure Consultations

Communicate with doctors through available chat, voice and video consultation channels.

Patient Safety

Clinical judgement and appropriate escalation remain at the centre of care.

HOW IT WORKS

Healthcare designed around you

Licensed Doctors

Your health deserves professional medical attention. iPrescribe connects patients with doctors who have gone through the platform's professional onboarding and verification requirements.

Verified Pharmacy Partners

Getting medical advice is only one part of your healthcare journey. Where prescription fulfilment is available, iPrescribe connects patients with participating pharmacies that have gone through the platform's verification requirements.

Secure Digital Consultations

For concerns that are appropriate for remote care, iPrescribe enables patients to communicate with doctors through digital consultation channels, including chat, voice and video where available.

Clinically Appropriate Prescriptions

A consultation does not automatically mean receiving medication. Where a doctor determines that medication is clinically appropriate, they may issue a digital prescription following the consultation.

Your safety comes first

Technology should make healthcare easier to access – never compromise the quality or safety of care. Online consultations are not suitable for every medical condition. If a doctor determines that your concern requires a physical examination, diagnostic investigation, emergency treatment or another form of in-person care, you may be advised to seek appropriate medical attention.

When online care may not be enough

Physical examination

Emergency treatment

Imaging or diagnostic procedures

Medical procedures

Continuous monitoring

Specialist or hospital-based care

If you are experiencing a medical emergency, seek immediate emergency medical care rather than waiting for an online consultation.

Patient using phone for telemedicine consultation

One connected healthcare journey

Healthcare often involves more than one interaction. You may need to speak to a doctor, receive a prescription, find a pharmacy, arrange a diagnostic test or follow up on your care. iPrescribe brings relevant parts of that journey together digitally.

Consult a Doctor

Connect with a licensed doctor and discuss your health concerns online.

Clinical Guidance

Get professional medical advice based on your symptoms and healthcare needs.

Prescription when appropriate

Receive a digital prescription when your doctor determines it's clinically appropriate.

Pharmacy / Laboratory

Access participating pharmacies or laboratories for your next step in care.

Follow-up Care

Continue your care with follow-ups, additional guidance or in-person care when needed.